Sun Reed Entrepreneur, Facilitator, Trainer

Sun Reed
Sun Reed
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It's time to give them boss up!

 

What sets this program apart is the emphasis on experiential learning. Students will have the opportunity to work on real business challenges, collaborate with industry experts, and develop a network of like-minded individuals. By immersing themselves in this dynamic learning environment, students will not only acquire valuable skills but also gain the confidence and resilience necessary to thrive in today's competitive business landscape.

Empowering growth through entrepreneurship by turning ideas into viable concepts.

 

As an experienced entrepreneur and mentor, I bring a wealth of knowledge and expertise to the program. I have successfully founded and scaled multiple ventures, and I am passionate about sharing my insights and guiding the next generation of entrepreneurs. Through my engaging teaching style and practical approach, I aim to inspire students through the “Boss Up” workshop program to think creatively, embrace innovation, and seize opportunities.

By participating, students will not only gain valuable entrepreneurial skills but also develop a growth mindset, critical thinking abilities, and effective communication and leadership skills. These transferable skills will not only benefit them in their future entrepreneurial endeavors but also in any career path they choose.

I would be delighted to discuss the details of the Boss Up Program and explore how we can tailor it to meet the specific needs and goals of your organization. Together, we can inspire, enlighten, and empower students to unleash their entrepreneurial potential and make a positive impact on the world.

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Sun Reed, Facilitator

ONSITE CUSTOMER SERVICE TRAINING

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GROWTH FOR EMPLOYERS AND EMPOWERMENT FOR EMPLOYEES

LET ME HELP YOUR STAFF PERFORM THEIR BEST

 

Stop them from quitting when they you start by equipping them with not just the tools they need but, with resources to succeed. It’s no secret that the retail industry experiences rapid and constant turnover. No worries. I am a problem solver with solutions.

Keeping customer service employees upbeat and motivated is no small task, but that is precisely what this training is designed to do along with providing strategies for objections. By understanding the importance of providing excellent customer service, participants will be able to overcome some of the barriers that keep them from delivering. Additionally, they will learn some important tension-relieving tactics that will help them remain calm when faced with even the most demanding customer whether on the phone or face to face.

Growing and Sustaining

 

Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business. And no matter the size of a team, to deliver a first-rate customer experience, everyone must be on the same page.

I know from years of customer service experience and with a retail sales background, that without an organizational commitment and some form of regular training rarely does satisfaction happen. If you are serious about customer service quality and satisfaction, I can help you create service goals, deliver initial training, and suggest processes and steps to drive and sustain a service culture.

MINIMUM GROUP SIZE 6 MAXIMUM GROUP SIZE 18. GROUP SIZES LESS THAT 6, PLEASE CONTACT.

FEEL FREE TO SPEAK TO ME AS YOUR PROGRAM FACILITATOR, I AM HERE TO FINE TUNE YOUR SERVICE STAFF SKILLS.

​

TRAIN THE TRAINER:

I AM  AVAILABILE TO CONSULT  IN PERSON TO GIVE YOU AS AN EMPLOYER THE SKILLS NEEDED TO TRAIN YOUR STAFF.  I'm just a phone call and email away!

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Sun Reed, Facilitator

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